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cc-Modeler Pro 3.0
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cc-Modeler Pro 3.0

cc-Modeler Professional helps call centers identify staffing needs
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Latest version:
3.0.9 See all
Developer:
Belgrave Park Pty Ltd
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cc-Modeler Pro 2.1
cc-Modeler Pro 2.0
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cc-Modeler Professional is a software solution designed for call centers that enables users to accurately forecast staffing needs based on service level goals. It also provides detailed performance analysis and lets users assess the effects of agent numbers on service level and abandoned calls.

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rating Russell
Easy to use, inexpensive. Gives great results which are easy to understand, but there is plenty of data to drill down into if you need. The ideal call center helper for workforce analysts, managers or consultants.

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Russell
Easy to use, inexpensive. Solid results that you can view easily. but plenty of data to drill down into if you want to. The ideal call center helper for workforce analysts or consultants.

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