cc-Modeler Pro 3.0

cc-Modeler Professional is a software solution designed for call centers that enables users to accurately forecast staffing needs based on service level goals. It also provides detailed performance analysis and lets users assess the effects of agent numbers on service level and abandoned calls.

cc-Modeler Professional is a call center program that allows you to identify your staffing needs for each period throughout the day. It provides detailed performance analysis based on your service level goals and you can evaluate the impact of agent numbers on your service level and abandoned calls.