cc-Modeler Pro 3.0

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cc-Modeler Pro 3.0

cc-Modeler Professional is a powerful call center program
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Latest version:
3.0.9 See all
Developer:
Belgrave Park Pty Ltd
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cc-Modeler Professional is a call center program that allows you to identify your staffing needs for each period throughout the day. It provides detailed performance analysis based on your service level goals and you can evaluate the impact of agent numbers on your service level and abandoned calls.

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R
Russell
Easy to use, inexpensive. Gives great results which are easy to understand, but there is plenty of data to drill down into if you need. The ideal call center helper for workforce analysts, managers or consultants.

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R
Russell
Easy to use, inexpensive. Solid results that you can view easily. but plenty of data to drill down into if you want to. The ideal call center helper for workforce analysts or consultants.

Was it helpful?  yes(0) no(0) | Reply