cc-Modeler Pro

cc-Modeler Pro 3.0

cc-Modeler Professional is a powerful call center program
5.0  (1 vote)
3.0.9 (See all)

cc-Modeler Professional is a call center program that allows you to identify your staffing needs for each period throughout the day. It provides detailed performance analysis based on your service level goals and you can evaluate the impact of agent numbers on your service level and abandoned calls.

Info updated on: